|
stupid phone call 2003-08-20 - 3:50 p.m. FROM THE WEALHTHEOW PHONE LOG W: {Office Name}, this is Queen Wealhtheow. IDIOT: Hi, is this {magazine name}? W: Yes it is. I: I'd like to umm, hmm, yeah, order some copies? W: Okay. I: But can you send them rush and we'll pay for them later? W: Well, we normally require prepayment, but let me see what I can do. When did you need them by? I: Um, next Monday, but I can't get you check until Friday. W: Okay, well, first let me make sure I have the issue you wanted in stock. I: Issue? W: Yes, which issue were you looking for? I: Issue? W: You had wanted copies of {magazine name}, correct? I: Uh, yeah. W: Well, I need to know which issue. I: Issue? (I saw I had to slow it way down here) W: We're a monthly magazine. We put out 11 issues a year. So I need to know, for example, whether you want the August 2003 issue, or the Septmeber 2002 issue, or what have you. I: Oh. Issue. Hmmm. Issue, hmmmm. Let me check. waiting waiting waiting I: August 2000? W: I'm sorry, we only carry back issues from the past two years, so that issue isn't available. I: Oh. So I can't get a copy? W: Well, the text is available on our website, so you can look at it online. I: So, I can't get a copy, huh? W: No, I'm afraid not. It was surreal. As though she had never heard of the concept of magazine issues in her entire life. I might as well have said "Which catalytic converter were you interested in?" And she was a native English speaker, so there was no chance she would suddenly burst out with "Oh, issue! I thought you said tissue and I thought, I don't need Kleenex, I'm trying to order a magazine!" Then we could have had a droll little laugh. But no, this woman was crystal clear about what word I was saying; she just was compleltely clueless as to the definition. It was one the scarier phone calls I've received. � Die Entfuehrung aus dem Serail (The Abduction From the Seraglio). Which Mozart Opera Does Your Life Most Resemble? brought to you by Quizilla |